Below are various video and written testimonials of satisfied customers.
Very professional and courteous owner and staff. Service was excellent especially cement grout replacement with epoxy based grout. They do it best. Our shower looks fantastic and longer lasting. Thank you.
Very professional service and so happy with their work. I very much appreciated shoes being removed so dirt wasn't tracked in. Our shower looks great! I will call them for our grout needs in the future.
I give you a 5 star rating. The team was very efficient and courteous.
I had tile recently placed in my duplex, but the tiler didn't clean the tile properly and there was a dull, white film throughout the house. My contractor said it was because of the "cheap porous ceramic tile" and that his tiler "properly cleaned the tiles". Ironically, I had found a porcelain tile for less, and I found a tiler, but I hired this contractor when he said he could beat the price. He also said his tiler would put a 1/8 inch grout line, instead of the 1/4 inch done by other tilers. Well, the grout line is 1/4 inch or larger.
In addition to the ugly, dull, white film on the tiles, every day there was dust on everything, despite my dusting daily and mopping every other day. The tile was gritty and difficult to clean, and it destroyed my mop head after only 4-5 cleanings.
I found Sir Grout on line and hoped they could find a solution to my problem. Todd Wray from Sir Grout came to my house, took one look at my tile floor, and said it had massive grout haze. He placed a drop of a diluted acid solution in several areas, it turned white, which indicated it was grout left on the tile. Then he cleaned one of the tiles. I couldn't believe the difference. I made an appointment for Tyler from Sir Grout to clean and seal the tile.
Tyler came out and put down a diluted acid solution, used a machine to clean the tile, let it dry, then put down a sealer and buffed the floors. The difference is like night and day. I can't believe how beautiful my tile floor looks, now that the grout haze left by the tilers was removed. And the tile feels like tile, not the gritty, difficult to clean tile that was covered with grout and ate my mop heads. Tyler was polite, professional, and efficient. He moved all my furniture, even thought I offered to help. He even lifted my heavy 4x6 foot bookshelf off the floor, walked it 10-15 feet, and positioned it back in the corner after the floor was done. By the time Tyler left, I was beaming from ear to ear, I was so happy with the results.
In addition, Tyler cleaned and placed a color seal on my master and guest bathrooms, which were 11 years old. The old grout had discolored and looked dirty. When Tyler was finished, the bathroom floors looked like new.
I am elated with the end result, and highly recommend Todd Wray and Tyler with Sir Grout. Thank you for fixing a problem that I never thought could be fixed. Sir Grout to the rescue!
Miguel removed old caulk in master shower and replaced with new. A simple job, but one I cannot do myself anymore. He knew what he was doing, was fast, friendly and professional. Job well done.
Beautiful work on my marble countertop. Very professional service style, reasonably priced although high quality service as compared to other businesses in the field.
Todd was very professional and courteous. No pressure and he took time to explain the entire process. Their rates were extremely competitive. He was sensitive to my time frame and scheduled his people to meet my needs. When Tyler came he was on time and a very nice person. He finished in a day and a half and did a great job. Would definitely recommend them.
Awesome experience! From the initial walk-through with Todd to the actual grout sealing of the entire 1st floor. The turn around days after scheduling service was a little lengthy but it was worth the wait. The workers who came out the day of the seal were outstanding as well. Great work, great team. I'll update as the time goes by to showcase the longevity of the grout seal.
Great job. Technicians arrive on time. They kept us appraised of every step in the process.
Very professional. The owner stopped by to prepare my estimate and gave me tips about care as well! We set the appointment and I had to change it and they were very understanding. The day of the appointment the tech showed up early even! Took his shoes off so my carpet wouldn't get dirty and worked so quietly I hardly knew he was there. Beautiful job, very happy and will use them again, I'm sure.
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Fort Bend, Texas
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