Amazing Outcome after a Grout Cleaning Job in Houston, TX
November 15, 2017This homeowner in Houston, TX was a real estate agent. He bought his house four years ago and had invested a lot of money into making it look exactly how he wanted. But his demanding job didn't give him much time to spend in his beautiful home. He practically had to travel every week, but he dedicated his free time to fixing up his house, including deep cleanings and repairing problems with his pipes and gutters. The resident also had a lot of friends, and he liked to spend some quality time with them. So, after deeply cleaning the house, he usually invited them over. One weekend after a cleaning session, he was having dinner with his friends and started looking at some old pictures on his cellphone and something captured his attention–his home's floor was totally different. He compared how the floor looked in the photo and how it was looking at that very moment and was surprised: the grout was dirty and black. The homeowner needed to travel soon, so he went out to the local store the next morning and bought all types of cleaning products. He then spent the rest of the time he had before the trip cleaning the floor.
After three days of cleaning the floor with some tips he found online, the homeowner didn't see any changes at all. He just had one week left before the trip and realized that his floor needed professional help. So, he called one of his friends and told him about the problem he was having and asked for a reliable grout cleaning service in Houston, TX. The friend recommended us without hesitating. The resident trusted the information his friend gave him and went on our website to take a look at our previous work. He was pleasantly surprised by the testimonials that he read and the photos he saw in the before and after section. He filled out a "Request a Quote" form on the website and scheduled an in-home consultation for free.
On the day of the appointment, our experts arrived at the client's house to examine the floor and offer the best solution. They noticed that the grout was black and dirty, and they explained to the resident that years of incorrect cleaning methods and products could have caused the grime to build up on it. Then the homeowner told our technicians that he had been using cleaning products from the local store for the last four years. He confessed that he had recently noticed that the grout was getting darker and said he wanted his floor to be just like it was when it was installed. He then asked our experts if they could solve the problem. They said a grout cleaning and ColorSeal service would make the floor look wonderful again. The client immediately agreed.
Grout is a porous material, so it is necessary to apply sealant to the grout lines in order to preserve their appearance and durability. If the lines are not sealed, grime and liquid can penetrate its surface, causing stains.
A few days later, our team came back to start the cleaning process. They began by using a pH-neutral, soapless tile and grout cleaner, which they let soak for a few minutes before moving on to the next step. After that, they used a gentle, high-speed scrubber to deeply clean the tile and grout. A steam cleaner was also used in areas where the dirt was more difficult to remove.
Once the floor was cleaned, our specialists checked the grout to see if any area needed to be fixed. Luckily, nothing needed to be repaired because the grout was in a perfect condition. Now, it was time for the ColorSeal process. We explained to the client that ColorSeal can give any floor a brand-new look and protect it from future stains and spills. This exclusive product is non-toxic, water-based, and safe for families and pets. Besides, it will recolor the grout to any color the client chooses and simplify the cleaning process in the long run. The homeowner chose a Malibu Sand color that matched the tiles on his floor.
After the entire process was finished, our team invited the realtor to take a look at his restored floor. He was more than happy and satisfied to see the floor looking as spectacular as it had years ago. He didn't think that our services were going to be that good. He sent a picture of the amazing results to all his friends and told us that he would recommended us to anyone who had a similar issue.
Before leaving, our experts gave the homeowner some care and maintenance instructions to preserve the beautiful look of the floor. We advised him to not use soap-based cleaners on the floor because they can leave a sticky residue behind that traps dirt. Instead, he should use pH-neutral cleaners. Also, we explained that tiles floors can never be left to air dry. It is better to use a dry mop or terry cloth to dry them to ensure the tiles and grout remain clean.
If you need to clean and seal your tiles and grout, we can help you! Here at Sir Grout Houston, we have the best professional staff, and we are a leading company in the hard surface restoration industry. We can make any floor look like new with our superior tile and grout cleaning services. Call us at (713) 856-9586 or just fill out the "Request a Quote" form on this website to schedule a free, in-home consultation. For more hard surface recommendations and tips, be sure to subscribe to our newsletter.
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