Our Stone Polishing Professionals in Houston Successfully Restored This Floor Damaged by Hurricane Harvey

October 10, 2018

Hurricane Harvey was a devastating category 4 storm that hit Texas on August 25, 2017. It caused costly damages and forced thousands of people to move out of their homes. The storm hit Houston and areas around the city, flooding many neighborhoods. The aftermath of the tragedy left many residents trying to get their life back to normal, rebuilding their houses and fixing the damages. For our next clients, returning to their home after the flood was a difficult process. The family needed to perform several restorations before they could move back in. The last process was to get their natural stone floor rejuvenated and restored. The surface had been badly affected by the flood, losing its luster, appeal, and charm. Only our stone polishing experts in Houston, TX could bring back the beauty of the surface and help the family move back to their house.


The family weighed the options between remodeling or restoring their floor. After all the expensive and time-consuming repairs to their house, the family wanted a faster and better solution for fixing the floor. Installing new tiles would cost a great deal and would take more time, so they chose restoration. One of their neighbors recommended Sir Grout Houston because he had heard we could make any natural stone look line new again. He advised them to check out our website, get more information, and contact us.

They followed his advice and went online to browse our site. As they were going through the website, our picture gallery caught their attention. The incredible transformation the surfaces received after our work was amazing. All the floors had been fully restored and brought back to life with our processes. After checking the pictures, they read comments and testimonials from previous clients. All the feedback was positive, and all the customers were satisfied. They were fully convinced we could solve the problems they had with their floor, so they filled out the "Request a Quote" form and scheduled a free in-home consultation.

A couple of days later, we arrived at their house to begin the assessment of the floor and to offer the most effective solution for its restoration. We greeted the family and proceeded with the evaluation of the surface. At first glance, we noticed the scratches and the damage left by the flood. The stone was dull and had lost all its shine and beauty. We also learned the sealer on the tiles had worn out, which causes the surface to absorb all sorts of liquids and accumulate stains. We pointed out that natural stone is a porous material and is highly prone to staining and discoloration. When this happens, it requires proper maintenance and professional treatment.

We offered a stone polishing service to bring back the luster of the surface with our top of the line process, exclusive stone-safe products, and special equipment. We would also seal the stone and the grout lines with our unique sealants. We assured the owners the entire floor would have a renewed appearance when we were finished. They were pleased with our assessment and the solution we proposed. The family accepted our offer and agreed to set up a date for the job.

On the appointed date, we returned to our clients' house to start the stone polishing process. It was a procedure that required the most advanced techniques and high-quality products. Several steps were necessary to complete the job. We began by cleaning the surface using our exclusive stone-safe cleaning product and a high-speed scrubber. Our cleaner now has an enhanced formula that can help inhibit the growth of bacteria, fungi, mold and microorganisms. This removed all the dirt and dust from the floor and left it ready for the next step.

We performed all the necessary repairs in the grout lines and left them pristine and spotless. Once this was done, we began the honing process. We ran three sets of honing pads, each with an increased level of grit. We grinded until all the dull spots and scratches were removed.

When this was completed, we were ready to begin the polishing process. To achieve the shine our clients wanted, we continued grinding, increasing the level of grit and using a series of abrasive materials and special powders. When we obtained the desired level of gloss, we finished the procedure by sealing the surface with our top-notch Stone Armor. This sealant is especially useful for the floor because it protects the surface from the wear and tear of heavy foot traffic, shielding it from all sorts of liquids and spills. This helps prevent stains, discoloration, and other signs of deterioration. It also enhances the natural stone by giving it a brand-new look.

To finish the process, we sealed the grout lines with ColorSeal. This high level sealant blocks the absorption of water and protects the surfaces against dirt, grime, and all other harmful external agents. When this sealant is applied, excessive scrubbing is not necessary, making cleaning routines easier and faster. It also boosts the look of the grout lines by giving them a uniform color and a renovated appearance. It comes in a wide range of colors. Here we used one that matched the stone surface. The tiles were buffed, protected, and looking beautiful. With the right maintenance, this great condition would last for a long time.

After all the steps were completed, the floor looked amazing. We had fully restored its shiny, gorgeous elegance. All the scratches and damages were gone, revealing the natural charm and allure of the stone. The grout lines were pristine and had a vibrant new color. This level of restoration could only have been accomplished with our experienced work and our tested methods. The family saved thousands in rebuilding and replacing their floor. Furthermore, after our process, maintaining the floor would require minimal effort.

We invited our clients to see the outcome of our stone polishing job. The family saw the floor and was amazed to see that it looked better than it had before the flood. It once again looked glossy and beautiful. The homeowners were pleasantly surprised that this incredible transformation only cost a fraction of what reinstallation would have cost. The family was beyond thrilled with the results and relieved they could move back to their house. They said our performance had gone beyond their expectations. After thanking us, they stated that from that point on, they would recommend our services to all their friends, family, and neighbors. Sir Grout Houston had become their company of choice for hard surface restoration.

Before leaving, we gave the family some recommendations and suggestions to perform safer and more effective cleaning routines. We recommended using pH-neutral soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave residue and won't cause damage to the tiles and grout. It now has ingredients that can help provide protection against bacteria and fungi. It is also important to keep the surface as dry as possible. Spills shouldn't be left lingering on the floor for long periods of time. If any spill occurs, it should be removed immediately using a towel or a terry cloth. We suggested they avoid using abrasive tools because these can scratch the natural stone tiles. When scrubbing the surfaces, excessive force is not necessary after our sealants are applied. The family would be able to clean the floor faster and easier.

We do not recommend using soap-based or acidic cleaners. These products contain harsh agents that can deteriorate the grout or stain the tiles. They leave residue that causes damage to the grout lines and can discolor or even break them. This can lead to more severe issues, such as water leakage. Also, we suggested they avoid dirty mops when cleaning the floor. Rinsing a dirty mop into the cleaning solution leads to grime build-up. For this reason, only clean mops should be used. These easy to follow recommendations, our experienced process, and our superior products would help keep the floor looking spotless and pristine.

It is possible to restore the shine of your dull, lifeless, damaged natural stone floor with Sir Grout Houston's professional help. Our award-wining stone polishing processes will give your floor a brand-new look. We provide experienced and qualified assistance that will make any stone surface sparkle again. As a leading company in the hard surface restoration industry, we offer the most effective techniques to help you with your problem. Don't hesitate to contact us by calling (713) 856-9586 or by filling out our "Request a Quote" form for a free in-home consultation. We will be happy to attend you. Also, be sure to subscribe to our newsletter to receive our latest info and promotions.

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